Printer issues and cobol program



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Printer issues and cobol program

Postby Nilson448 » Fri May 01, 2020 5:04 pm

My cousin has a cobol program from unit4 and is not supported anymore
Now they installed a new laser printer. We use net use command and one computer is printing right and the other computer is printing small and sometimes strange letters.
Can anybody help use to understand whar is happening?
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Re: Printer issues and cobol program

 

Re: Printer issues and cobol program

Postby NicC » Fri May 01, 2020 5:20 pm

No idea what unit4 is and if the output prints ok on one printer and not on another then it is probably the printer setup that is wrong. Contact the printer support group at work.
The problem I have is that people can explain things quickly but I can only comprehend slowly.
Regards
Nic
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Re: Printer issues and cobol program

Postby Nilson448 » Tue May 05, 2020 3:25 pm

The Cobol program calls a printer screen that is in a window but not like a normal print dialog.
Options: Ascii, printer choose, number of prints, preview.
This screen is all of a sudden different. One has the option number of prints, The other is landscape print the other standing print.
We are trying to figure out what kind of printer screen it is?
So its not printer settings but a screen that cobol call before printing.
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Re: Printer issues and cobol program

Postby NicC » Tue May 05, 2020 4:42 pm

As suggested befor - contact the printer support gtoup within your organisation.
The problem I have is that people can explain things quickly but I can only comprehend slowly.
Regards
Nic
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Re: Printer issues and cobol program

Postby enrico-sorichetti » Tue May 05, 2020 4:59 pm

My cousin has a cobol program from unit4 and is not supported anymore

for what effing reason Your cousin does not ask himself :evil:

anyway a wild guess is that the TS cousin does not work in a mainframe environment
cheers
enrico
When I tell somebody to RTFM or STFW I usually have the page open in another tab/window of my browser,
so that I am sure that the information requested can be reached with a very small effort

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