CICS Query



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CICS Query

Postby kalyans » Sat Jun 04, 2016 9:03 pm

Can any one help me out to understand below dump:

+DFHSM0102 C$V00A01 A STORAGE VIOLATION (CODE X'0F0C') HAS BEEN DETECTED BY MODULE DFHSMAR
+DFHME0116 C$V00A01  098                                                    
 (MODULE:DFHMEME) CICS SYMPTOM STRING FOR MESSAGE DFHSM0102 IS              
 PIDS/5655M1500 LVLS/650 MS/DFHSM0102 RIDS/DFHSMAR PTFS/UK50755            
 PRCS/00000F0C                                                              
+CASD7412 A SYSTEM OR STORAGE DUMP HAS BEEN REQUESTED                      
+CASD7420 TASK MISSING IN65STRU WORK AREA                                  
+CASD7401 SYMDUMP CANNOT PROCESS THIS ABEND                                
+DFHDU0201 C$V00A01 ABOUT TO TAKE SDUMP. DUMPCODE: SM0102  , DUMPID: 1/0001
IEA794I SVC DUMP HAS CAPTURED:  117                                        
DUMPID=055 REQUESTED BY JOB (C$V00A01)                                      
DFHDU020: WARNING: C$V00A01 has taken an SVC DUMP                          
DUMP TITLE=CICS DUMP: SYSTEM=C$V00A01 CODE=SM0102   ID=1/0001              
+DFHDU0202 C$V00A01 SDUMPX COMPLETE. SDUMPX RETURN CODE X'00'
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Re: CICS Query

 

Re: CICS Query

Postby Robert Sample » Sat Jun 04, 2016 9:54 pm

You are not clear -- do you need help understanding what you posted, or are you wanting help reading the dump?

What you posted indicates that an independent software vendor product called CA-SYMDUMP from CA is installed at your site and processed the dump request. CA-SYMDUMP had problems processing the dump and hence reverted to the standard CICS dump facility. A storage violation means that a CICS program attempted to read or write storage for which it is not authorized. This could have resulted from a totally different program causing an issue -- storage violations are frequently difficult to diagnose since the victim program may have had nothing to do with the causing program. OTOH, the program tagged with the storage violation could be the one causing it.

If you need more, or different, information you really need to work with your site support group. And they need to be involved, anyway, to find out why CA-SYMDUMP got the CASD7420 message, as this could indicate the product is not installed correctly (for the CICS region or for your entire site). Reading the dump would be a task for the site support group as we don't have access to your site and have no way to review the dump.
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