Purge failed for CICS task



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Purge failed for CICS task

Postby jaggz » Fri Jan 21, 2011 10:35 am

Hi,


We tried to purge a cics task using CEMT SET TASK(NUMBER) by giving PURGE, FORCEPURGE and KILL too, but all the actions were failed. Could you please advice me to proceed further.


Tas(0001230) Tra(CEDA) Sus Tas Pri( 255 ) PURGE FAILED
Sta(TO) Use(A251806 ) Uow(C7357B70963BF140) Hty(ZC )
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Re: Purge failed for CICS task

 

Re: Purge failed for CICS task

Postby dick scherrer » Fri Jan 21, 2011 10:56 am

Hello,

Your organization needs to seriously consider hiring (or renting) someone or some company to provide cics support and deal with the current lack of understanding.

There is no way a forum like this one (or any other q & a forum) can provide what is needed for your system. We can try to help, but overall, the system needs someone who is already proficient to configure and support it.
Hope this helps,
d.sch.
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Re: Purge failed for CICS task

Postby jaggz » Fri Jan 21, 2011 11:10 am

Its not the Lack of understanding, but we followed what exactly it was documented. The ibm manuals are in place we are following it. Now the issue got resolved.
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Re: Purge failed for CICS task

Postby NicC » Fri Jan 21, 2011 6:50 pm

Now the issue got resolved.

Enlighten us - how?
The problem I have is that people can explain things quickly but I can only comprehend slowly.
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Re: Purge failed for CICS task

Postby jaggz » Fri Jan 21, 2011 8:45 pm

Nic,

TMON CICS TERMINATE command and it worked fine.
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Re: Purge failed for CICS task

Postby NicC » Sat Jan 22, 2011 12:04 am

Thank you - that may help someone else who searches the forum when they have the same problem.
The problem I have is that people can explain things quickly but I can only comprehend slowly.
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Nic
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Re: Purge failed for CICS task

Postby enrico-sorichetti » Sat Jan 22, 2011 12:28 am

Thank you - that may help someone else who searches the forum when they have the same problem.

only if they have tmon installed!

I never praise solutions which rely on add ons products, they are generally useless
solutions related to IBM products should provided only in terms of tools available in a vanilla installation!
and from my experience IT IS ALWAYS POSSIBLE

Its not the Lack of understanding, but we followed what exactly it was documented.

i guess not :cool: , otherwise You would have solved it...
cheers
enrico
When I tell somebody to RTFM or STFW I usually have the page open in another tab/window of my browser,
so that I am sure that the information requested can be reached with a very small effort
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Re: Purge failed for CICS task

Postby dick scherrer » Sat Jan 22, 2011 2:57 am

Hello,

Its not the Lack of understanding, but we followed what exactly it was documented.
Yes, it is a lack of understanding. . . Unfortunately.

Having manuals available does not equate to technical understanding. Looking at the myriad of questions/problems encountered on this system shows there is little experience/understanding available to support the environment.

Hopefully, this is a "sandbox" and not a "real" operational environment. . . .
Hope this helps,
d.sch.
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Re: Purge failed for CICS task

Postby jaggz » Sat Jan 22, 2011 12:26 pm

Enrico,

Here in our shop we have TMON installed so we did, but i cannot comment on the product used .

Dick,
This is a sandbox and not a real ops environment. Manual is just a standard way of troubleshoot, but ofcourse interacting with people like you can make us know the real stuff behind this issue. Ofcourse IBM site gave a comprehensive explanation about it.

Anyways thanks for your understanding.
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