URGENT - CICS Region abnormal termination



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URGENT - CICS Region abnormal termination

Postby adurthisridhar » Wed Feb 16, 2011 2:28 pm

Hi,

In my environment there are around 22 CICS regions are running with TS2,.3 and 4 regions (name as CICSE*) running with CICS TS2.2. Recently, as part of LPAR consolidation, we have moved the CICSE* regions to another LPAR.

Later we found that the region is not poining to correct DB2 system. So we have modified the RCT and made it point to correct DB2 system and we have done the COLD start for the regions.

Since then, regions are comming down abnormally with the below messages.

STC16350 ---- TUESDAY, 15 FEB 2011 ----
STC16350 +DFHIC0801 ECEHCICS CICS time altered from 24.00.000 to
00.00.006 - d
STC16350 +DFHSR0606 ECEHCICS Abend (code 01D/AKEB) has been detected.
STC16350 +DFHME0116 ECEHCICS 117
(Module:DFHMEME) CICS symptom string for message DFHSR0606 is
PIDS/5697E9300 LVLS/620 MS/DFHSR0606 RIDS/DFHSRP PTFS/UK05569
AB/S001D AB/UAKEB
STC16350 +DFHDU0201 ECEHCICS ABOUT TO TAKE SDUMP. DUMPCODE: SR0606 ,
DUMPID:
STC16350 IEA794I SVC DUMP HAS CAPTURED: 119
DUMPID=015 REQUESTED BY JOB (CICSEH )
DUMP TITLE=CICS DUMP: SYSTEM=ECEHCICS CODE=SR0606 ID=5/0001
STC16350 +DFHDU0202 ECEHCICS SDUMPX COMPLETE. SDUMPX RETURN CODE X'00'
STC16350 BPXP018I THREAD 24A5322000000001, IN PROCESS 50331813, ENDED
127
WITHOUT BEING UNDUBBED WITH COMPLETION CODE 0033E000, AND REASON CODE
00000000.
STC16350 +ACFAE071 LONG WAIT SUBTASK ABENDED; LONG WAIT SUBTASK DISABLED
STC16350 +ACFAE070 SHORT WAIT SUBTASK ABENDED; SHORT WAIT SUBTASK
DISABLED
STC16350 +DFHDU0303I ECEHCICS Transaction Dump Data set DFHDMPA closed.
STC16350 +DFHKE1800 ECEHCICS ABNORMAL TERMINATION OF CICS IS COMPLETE.
STC16350 IEF450I CICSEH CICS STARTING - ABEND=S000 U1800 REASON=00000000
148
TIME=04.08.18
STC16350 IEF404I CICSEH - ENDED - TIME=04.08.39

This region abnormal termination is happening when any user logged into the system and execute any application transaction. CICS suplied transactions are working fine. We cound not find the issue and we are doing the restart on the system every time.

Could you please let us know what can be done to fix this issue?

Thanks,
Sridhar A
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Re: URGENT - CICS Region abnormal termination

 

Re: URGENT - CICS Region abnormal termination

Postby GuyC » Wed Feb 16, 2011 2:41 pm

one of pissing us off is adding URGENT in your post.
URGENT = EXPENSIVE
I can explain it to you, but i can not understand it for you.
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Re: URGENT - CICS Region abnormal termination

Postby Robert Sample » Wed Feb 16, 2011 3:51 pm

What shows up when you analyze the system dump?
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Re: CICS Region abnormal termination

Postby adurthisridhar » Wed Feb 16, 2011 4:35 pm

Sorry to keep the subject as "URGENT"

We are not sure how to analyse the system dump.

thanks,
Sridhar A
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Re: URGENT - CICS Region abnormal termination

Postby dick scherrer » Thu Feb 17, 2011 12:35 am

Hello,

This could be a very long week for you. . .

If you really have no one capable of actually working with CICS, you (your management, whatever) need to immediately "rent" (if not hire) someone capable.

This region abnormal termination is happening when any user logged into the system and execute any application transaction. CICS suplied transactions are working fine. We cound not find the issue and we are doing the restart on the system every time.
Is this true or do only some transactions cause the region to abend?

Has anyone looked into the U1800 or the COMPLETION CODE 0033E000?

I do suspect that this is Urgent, but a forum is not the proper place to bring urgent problems. . .
Hope this helps,
d.sch.
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Re: URGENT - CICS Region abnormal termination

Postby mongan » Thu Feb 17, 2011 1:00 pm

No idea where to start. Something has changed in your environment, just changing to another LPAR should not be a problem. So, what are you not telling us? Did you merge several LPARs to one, do you have a new mix of CICS systems? Are you having conflicts with your DB2 descriptions for the different CICS systems. The only thing I can say is examine what worked before and compare it to the situation now, what are the differences, and take a good look at the error messages - they usually give you a hint where to look.
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Re: URGENT - CICS Region abnormal termination

Postby adurthisridhar » Thu Feb 17, 2011 1:47 pm

Hi Mongan,

Otherthan moving the regions to another LPAR, we havent done any thing in the region. Thats for sure.
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Re: URGENT - CICS Region abnormal termination

Postby Robert Sample » Thu Feb 17, 2011 4:06 pm

If it's only application programs having problems, I have to wonder if the DFHRPL is not right somehow. If some application transactions work and others don't, that would be a clue. Using IPCS to analyze the dump would definitely help.

If you don't have anyone at your site to analyze the dump, and this is an urgent issue, you really need to call in a consultant to help.
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Re: URGENT - CICS Region abnormal termination

Postby stevexff » Thu Feb 17, 2011 8:21 pm

The AKEB is the kernel abending. S01D is a system abend that implies you are trying to do something hiper-spacey which requires you to be authorised, and you're not. Like maybe opening a CICS data table or something.

Check that you don't have any unauthorised libraries in your STEPLIB (this could be the case if you have moved LPARs and the APF authorisation setup is different to your old LPAR). Although I'd be surprised if CICS would start at all in this case, so this may be a complete red herring.
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Re: URGENT - CICS Region abnormal termination

Postby mongan » Fri Feb 18, 2011 1:01 pm

When you say changed to a different LPAR - what do you mean. Did your z/OS systems get moved to another LPAR, or did your CICS systems get moved to a different z/OS, or ???? Take the time and dish up some real information if you really want help. All you have going here is guess work. If you would post some real facts like describing old / new situation we can help.
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