severity levels in production



severity levels in production

Postby nareshbabu » Fri Jun 20, 2008 7:36 am

can anybody explain What are the different severity levels in Production/Support.

thanks in advance,
naresh.
nareshbabu
 
Posts: 8
Joined: Tue Jun 17, 2008 6:26 pm
Has thanked: 0 time
Been thanked: 0 time

Re: severity levels in production

 

Re: severity levels in production

Postby dick scherrer » Fri Jun 20, 2008 7:58 am

Hello,

These are determined by your organizattion and are normally documented and distributed or made available online. These are not industry-wide standards.

To know the levels and their meanng for your system/organization, you will need to talk with your peers or your manager or possibly someone in the production support group.
Hope this helps,
d.sch.
User avatar
dick scherrer
Global moderator
 
Posts: 6304
Joined: Sat Jun 09, 2007 8:58 am
Has thanked: 3 times
Been thanked: 91 times


Return to Interview Questions

 


  • Related topics
    Replies
    Views
    Last post