what is SPOC



what is SPOC

Postby nareshbabu » Thu Jun 26, 2008 2:08 am

can anybody explain what is "single point of contact" (SPOC)?

Thanks in advance
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Re: what is SPOC

 

Re: what is SPOC

Postby dick scherrer » Thu Jun 26, 2008 2:53 am

Hello,

For "anything" that happens, there is only one place/phone number to call for help - a single point of contact.

The person with a problem does not have to figure out where to call as there is only one place to call.
Hope this helps,
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