We got an issue from a user saying that he is not able to access the BMC tool(db2 menu). Insense, whenever he tries to access that tool he gets a error message saying " you are not authorized to perform". I checked his user profile and everything was in place. Later on the user was able to access that BMC opertune(DB2 menu) tool without any issue. I was totally confused by this issue. Could anyone give me a explanation of what could have been the exact problem with the BMC tool opertune. Please advice me if you need a more precise explanation.