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We are using an old version of Infoman, version 5, all of a sudden the following msg is being displayed when users are creating/updating/entering/displaying problem records:
Undefined userids (s) XXXXXXX +
Userid not found in Mail Directory
XXXXXXX is my userid, I have not changed anything within Infoman.
Has anyone else encountered this and know a solution?
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Re: Infoman - Undefined userids (s)
Hello and welcome to the forum,
When you have a question, you should start a new topic for your question rather than post a reply to some other topic.
I imagine that either the product license "timed out" or someone changed something . . .
What is currently in the mail directory?
Hope this helps,
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