SyncTool Manual or Documentation



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SyncTool Manual or Documentation

Postby bcdgall » Fri Jul 23, 2010 4:37 am

I have not found any documentation of the SyncTool. If anyone has documentation, manuals, or examples, I would certainly appreciate your sharing them.

thanks
Dave
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Re: SyncTool Manual or Documentation

 

Re: SyncTool Manual or Documentation

Postby dick scherrer » Fri Jul 23, 2010 9:00 am

Hello,

As far as a Synctool manual, i am not aware of one.

Suggest you contact Syncsort support and ask if/when one might be available.

If you search in the forum, you may find some examples.

If you have a specific requirement and have trouble getting it to work, Syncsort support can help.
Hope this helps,
d.sch.
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Re: SyncTool Manual or Documentation

Postby ethernet » Sun Oct 10, 2010 8:24 am

I still dont 'find' SyncSort's manuals online. IBM's ARE.

It makes everyones life harder, and lowers productivity - user unfriendly or hostile.
Because of this people waste company time going off and writing code.
IBM DFSORT/ICETOOL manuals are online, and Frank Yaeger - just brilliant.

When I was evaluating 3rd party products, 15% was having everything online, and marks were lost for having to 'register' or not being able to search for known problems.
5% was for company active support, and giving sysprogs the heads up when APAR's were found.

Now that a lot of z/os sysprog stuff is outsourced, I am finding many sites with depreciated software versions, a few .points below current, and run into frustrating syntax/statement order issues - but maintenance fees paid all the same.

That is why manuals need to be online, and for 2010 the 'not' or 'but' argument does not wash well.
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Re: SyncTool Manual or Documentation

Postby dick scherrer » Mon Oct 11, 2010 6:00 am

Hello and welcome to the forum,

Someday - if you ever invent something you intend to sell - and expect to be paid for your work, you may have earned your opinion. . . So far i'll wager you have not. . .

It makes everyones life harder, and lowers productivity - user unfriendly or hostile.
No, it does not. It takes very little time/effort to register and you only register once for the product line.

The %s used for evaluation are contrary to most places i've supported (which is very many). If an organization licenses a product, all of the documentation is periodically downloaded to a local drive and shared. Some people even print a copy (i've not done so in many years). Having active support for a newly purchased/leased product is often critical.

Now that a lot of z/os sysprog stuff is outsourced, I am finding many sites with depreciated software versions,
This has almost nothing to do with "outsourced". It does have to do with poor management. Any manager who allows the environment to fall "out of support" (i.e. product releases that are no longer supported by the vendor) should no longer have the IT responsibility. This is true if everyone is in the same building or spread all over geographically.

That is why manuals need to be online, and for 2010 the 'not' or 'but' argument does not wash well.
Whatever than means. . . :?

To summarize - if one belongs to an organizaton that is licensed to use a product, all of the documentation and more is available for free.
Hope this helps,
d.sch.
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Re: SyncTool Manual or Documentation

Postby Alissa Margulies » Mon Oct 11, 2010 8:30 pm

Hi Dave,

Please feel free to contact me offline at alissa.margulies@syncsort.com and I would be happy to assist you with acquiring the requested manuals.

Regards,
Alissa Margulies
Syncsort Mainframe Product Services
201-930-8260
zos_tech@syncsort.com
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