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Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 3:42 pm
by Nik22Dec
Hi All,

Warm Greetings!!

Can you please help me in reactivating my account at IBMMainframes Forum(http://ibmmainframes.com/) or can direct me to the person who can do that.

The error message which I am receiving is -

Sorry, but your password cannot be retrieved because your account is currently inactive. Please contact the forum administrator for more information.

My User ID is : Nikhil Jain .

Please let me know if you need any further details from my side.

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 4:33 pm
by BillyBoyo
Does it offer you the chance of a new password by e-mail?

Can you describe exactly what you do to get the message?

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 4:59 pm
by Nik22Dec
No, it seems it does not. It asks me to get in touch with the Forum admin to reactivate my account but, who is the administrator or how can I get in touch with him is not mentioned anywhere. :(

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 5:08 pm
by enrico-sorichetti
just posted a link to this topic on the ibmmainframes moderator's forum
just be patient

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 5:17 pm
by BillyBoyo
Can you describe exactly what you do to get the message?


I think the Admin here might be the same as for the other site. You could try to PM the Admin here.

I can see, if I look at the Sitemap for the other site, a Contact Us which provides a form for contacting the Site Admin. I don't know if you can see it if you are not logged on :-)

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 5:20 pm
by Nik22Dec
No, I can't. And even if I would have been able to I cannot PM him without logging in. I am hoping for the same thing - same admins on both the sites. Hope one of them comes across this page soon.

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 5:23 pm
by Nik22Dec
Thanks so much Enrico! Really Aprreciate!!

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 5:38 pm
by BillyBoyo
Nik22Dec wrote:No, I can't. And even if I would have been able to I cannot PM him without logging in. I am hoping for the same thing - same admins on both the sites. Hope one of them comes across this page soon.


Well, I was suggesting you PM the Admin on this site, and send a "form" reply on the other site.

I don't know why, but I logged out, Clicked on the Portal link. Selected Contact Us from the Experts Forum section and got here: http://ibmmainframes.com/contact.php

It is now all unnecessary as enrico has obliged. But it was possible without being logged on, and possible to PM the admin here if logged on. This is not to bash you, Nik22Dec, but to assist others in your situation when enrico/someone else of similar importance is not on hand.

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 6:03 pm
by Nik22Dec
Apologies Everyone! I did not realize that there is a Contact Us link at the bottom of the page. Sorry once again & Thanks so much for your time. It has definitely taught me to be thorough in my searches. :(

Re: Need help in reactivating IBMMainframes Account

PostPosted: Thu Feb 09, 2012 8:41 pm
by admin
User Nikhil Jain is activated.