Production Support
Posted:
Tue Jul 20, 2010 11:47 pm
by maxcc
Can anyone tell me what is the role of a Developer in production support?
Re: Production Support
Posted:
Wed Jul 21, 2010 12:57 am
by dick scherrer
Hello,
This would depend on the site-specific responsibilities of Production Support for that organization.
Often there will be developers for trouble-shooting, code repair, user requested ad-hoc requests or selecting data from Production to be used for some standard development work.
Some Production Support groups are responsible for low-impact routine changes - thereby freeing the full-time developers to work on larger projects.
It is all up to the management of the organization.